Privacy policy

Effective Date: January 5, 2026

Sekage.com (“Sekage,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit or make a purchase from sekage.com (the “Website”).

By using our Website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Store Name: Sekage.com
Website: https://sekage.com
Business Address: Elizabeth, NJ 07208, United States
Contact Email: info@sekage.com
Operating Markets: United States, Canada, and selected European countries

2. Information We Collect

We collect personal information to provide and improve our services.

a. Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

• Full name

• Email address

• Shipping address

• Billing address

• Phone number (if provided)

• Order and transaction details

Payment information is processed securely by third-party payment providers. We do not store full credit or debit card numbers.

b. Information Collected Automatically

When you visit our Website, we automatically collect:

• IP address

• Browser type and device information

• Pages viewed and interactions

• Referring URLs

• Date and time of visits

This information is collected through cookies and similar tracking technologies.

c. Information from Third Parties

We may receive information from:

• Shopify (our e-commerce platform)

• Payment processors

• Shipping and fulfillment partners

• Analytics and marketing providers

3. How We Collect Information

We collect information through:

• Forms you complete on our Website

• Checkout and account registration processes

• Cookies and analytics tools

• Third-party services integrated with Shopify

4. Why We Collect Personal Information

We collect and use personal information for the following purposes:

• Processing and fulfilling orders

• Managing payments and shipping

• Communicating with customers

• Providing customer support

• Marketing and promotional communications (where permitted)

• Preventing fraud and unauthorized transactions

• Complying with legal and regulatory obligations

• Improving Website performance and user experience

5. How We Use Your Information

Your information may be used to:

• Confirm orders and send transactional emails

• Deliver products and services

• Respond to inquiries and support requests

• Send marketing emails (you may opt out at any time)

• Analyze Website usage and trends

• Enforce our Terms of Service

6. Sharing and Disclosure of Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

• Shopify, which powers our online store

• Payment processors to complete transactions

• Shipping carriers to deliver your orders

• Analytics and marketing service providers

• Legal or regulatory authorities when required by law

All service providers are required to protect your data and use it only for authorized purposes.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and provide services

• Comply with legal and accounting obligations

• Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential Website functionality

• Remember user preferences

• Analyze traffic and performance

• Support marketing efforts

You can manage or disable cookies through your browser settings. Disabling cookies may affect Website functionality.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent for marketing communications

To exercise these rights, contact us at info@sekage.com.

10. GDPR (European Union) Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to data portability

• The right to lodge a complaint with a data protection authority

We process EU customer data based on lawful grounds such as contract performance, legal obligations, and legitimate interests.

11. CCPA (California) Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect

• The right to request deletion of personal data

• The right to non-discrimination for exercising your rights

Sekage.com does not sell personal information as defined by the CCPA.

12. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate.

When transferring data internationally, we take appropriate safeguards to ensure your data remains protected in accordance with applicable laws.

13. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

14. Third-Party Services and Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

15. Children’s Privacy

Sekage.com does not knowingly collect personal information from individuals under the age of 13. If we become aware that such data has been collected, we will take steps to delete it promptly.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated policy.

17. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Sekage.com
Elizabeth, NJ 07208
United States
Email: info@sekage.com

18. SMS & Mobile Messaging

If you provide your phone number and opt in, Sekage may send you SMS or MMS messages, including promotional messages (such as special offers, discounts, product launches, and abandoned cart reminders) and transactional messages (such as order updates, shipping notifications, and account or security alerts).

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@sekage.com. SMS consent is not a condition of purchase.

We do not sell or share your mobile phone number with third parties for their own marketing purposes. SMS messages may be sent through third-party service providers that process data on our behalf in accordance with applicable privacy and security standards.